You have up to 7 days after collection to request an exchange. The item must be unused, with the tag and original packaging.

After payment confirmation, the order is sent to our distribution center and then sorted, customized, packaged, and shipped. This entire process typically takes about 1 to 3 business days after purchase.

The average delivery time is 7 to 14 business days after shipping.

Once the shipment is completed, you will receive the tracking code via email and WhatsApp so you can track it in real time.

Yes, we offer worldwide shipping. We've already delivered thousands of orders to several countries using trusted carriers. Whether you're in Europe, the Americas, Asia, or beyond — we've got you covered.